The remitter or payee of a Money Order which has not been paid may require that the name of the Post Office at which the order was originally made payable shall be changed. The required change shall b made on payment of a fee of 20 cents.
The remitter of a Money Order which has not been paid may require that the amount be paid to some person other than the payee named in the order. The required change shall be made on payment o a fee of 20 cents. Application for such alteration shall be made to the Postmaster of the office of issue of the order who may call upon any such applicant to furnish proof that the applicant is in fact the remitter of the Order and also to produce the receipt granted to the applicant or the order.
The remitter of a Money Order which has not been paid may stop payment and require that the money be repaid to the remitter. This shall be done on payment of a fee of 20 cents. In no case, however, shall the Postmaster General be liable for inability or failure to stop payment of a Money Order in compliance with a remitter’s request.
Alteration by Telegraph
When any alteration in a Money Order is required to be done by telegraph, a charge for the actual cost of the telegram must be paid. The fee specified under "Alterations in Money Orders" will be recovered from the remitter or the payee who makes the request, and affixed in postage stamps on the telegram or on the Money Order respectively. The office of despatch should add to the telegram the service instructions " alteration fee paid", when it is recovered from the remitter.
Duplicate Money Orders
In the case of miscarriage or loss of a Money Order, a duplicate may be granted on a written application with the necessary particulars being forwarded to the Superintendent, Money Order Department, General Post Office, Colombo, by the remitter or the payee. If the order has been lost in course of transmission by post, the duplicate will be granted free of charge. In case of loss by other causes, a fee of 20 cents will be charged for the duplicate.